We collect information primarily to provide better services to all of our customers. We collect information you provide us on our Sites such as your name, email address, postal address, phone number, company name, credit card payment information and your customer and job information. We may also obtain information from other sources and combine that with information we collect on our Sites.
When you visit our Sites, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access times, browser type, and language, and the website you visited before our Sites. We also collect information about how you use the Service.
Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites and could remove cookies used for opt-out of tracking.
LiveryDesk does not respond to "Do Not Track" browser signals or other mechanisms. Third parties may collect personal information about your online activities over time and across sites when you visit the Sites or use the LiveryDesk Service.
LiveryDesk retains your data while you are a customer and will delete your information within 12 months of either party's termination of the Terms, upon written request.
We use the information we collect primarily to provide, maintain, protect and improve our current products and to develop new ones. We use personal information collected through our Sites as described in this Policy or on our Sites. For example, we may use your information to:
LiveryDesk may store and process personal information in the United States and other countries. By using our services you consent to this transfer of your personal information.
We collect information for our clients. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly. Access to Data Controlled by our Clients
LiveryDesk has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to the LiveryDesk’s Client (the data controller). If the Client requests LiveryDesk to remove the data, we will respond to the request within 30 business days.
LiveryDesk will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. LiveryDesk will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreement.
We do not share your personal information with third parties without your consent other than:
We may also share aggregate or de-identified information derived from your personal information.
Our Services are designed to allow you to assign tasks to field workers, communicate with your field workers and customers (“Users”), and view information pertaining to your field workers’ activity. LiveryDesk does this in part using GPS and other sensors on devices running LiveryDesk applications. Some information is automatically collected from or about your Users and field workers when you use our Services and may include, for example, geographic coordinates, phone numbers, names, and addresses.
You agree to comply with all applicable privacy and data protection regulations. Further, you agree to not use our service to send us sensitive information where unauthorized disclosure could cause material, severe, or catastrophic harm or impact to LiveryDesk, any data subjects or relying parties. Sensitive Information includes:
LiveryDesk takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use the LiveryDesk website and LiveryDesk Services with the consent of your parent or legal guardian.
You may opt out of receiving promotional emails from LiveryDesk by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your LiveryDesk projects or our ongoing business relationship. You may also send requests about your contact preferences, changes and deletions to your information including requests to opt-out of sharing your personal information with third parties by emailing firstname.lastname@example.org. LiveryDesk will respond within ninety (90) days to any request to delete your information. Individuals who have provided information to LiveryDesk’s customers must send requests to change or delete such information to the particular LiveryDesk customer.
LiveryDesk may change this Policy from time to time. If we make any changes to this Policy, we will change the "Last Updated" date above. You agree that your continued use of our Services after such changes have been published to our Services will constitute your acceptance of such revised Policy.
If you have any questions or concerns about this Policy, you may contact us at: